Cluster Manager

• Deliver cluster-level business goals across key metrics like conversion rate, product mix, and persistency.
• Build strong partnerships with bank stakeholders at both branch and cluster levels to drive business alignment.
• Collaborate with Cluster Heads to set monthly business plans and ensure timely execution and review.
• Lead sales growth by identifying new business opportunities and supporting bank sellers in client engagement.
• Review team performance regularly, providing coaching and feedback to achieve targets.
• Track daily business parameters, including seller activation, plan adherence, and policy persistency.
• Identify training needs and implement upskilling initiatives for bank staff on insurance products and processes.
• Foster a culture of recognition and motivation to boost performance and engagement.
• Ensure operational efficiency, workflow compliance, and adherence to all regulatory guidelines.
• Drive talent acquisition, retention, and development while optimizing manpower and cost.

Communication Skills
Ability to articulate ideas clearly and persuasively, both verbally and in writing, to diverse audiences.

‍ Sales Acumen
Proven ability to identify leads, build rapport, negotiate effectively, and close deals to achieve revenue targets.

‍ Basic Computer Proficiency
Comfortable using Microsoft Office Suite (Word, Excel, PowerPoint) and familiar with email and internet navigation.

‍ Team Building
Ability to foster positive relationships and work effectively with cross-functional teams to achieve shared goals.

‍ Leadership
Capacity to take initiative, inspire others, and guide projects to successful completion, including strategic oversight.

‍ Performance Management
Ability to set clear performance expectations, monitor progress, provide constructive feedback, and develop team members.

‍ Strategic Planning
Skill in developing and implementing strategic plans to achieve cluster-specific goals and contribute to overall company objectives.

‍ Financial Management
Understanding of budgeting, P&L responsibility, and ability to manage resources effectively to optimize performance.

‍ Problem-solving & Decision Making
Adept at identifying complex issues, analyzing information, and making timely, effective decisions under pressure.

• Provident Fund (PF)
• Performance Bonus
• Sales Incentives
• Rewards & Recognition Programs