Branch Manager

• Lead and manage overall branch operations to achieve sales targets for health insurance products.
• Recruit, train, and develop a high-performing team within the branch.
• Drive sales growth through various channels and ensure exceptional customer service.
• Foster strong relationships with customers and channel partners.
• Ensure strict adherence to all company policies and regulatory compliance.
• Oversee operational efficiency, including policy issuance, claims processing, and renewals.
• Implement sales strategies and marketing initiatives to expand market reach.
• Monitor branch performance metrics and provide regular reports to regional management.
• Address customer grievances and ensure timely resolution.
• Manage branch expenses and optimize resource allocation for profitability.

Leadership & Team Management
Ability to recruit, train, motivate, and develop a high-performing sales team.

‍ Sales & Business Development
Proven track record in achieving sales targets, driving business growth, and identifying new opportunities.

‍ Customer Relationship Management
Excellent skills in fostering strong customer relationships and ensuring exceptional service.

‍ Operational Excellence
Strong understanding of branch operations, workflow management, and process optimization.

‍ Financial Acumen
Ability to manage branch expenses, optimize resources, and understand profitability metrics.

‍ Compliance & Regulatory Adherence
In-depth knowledge of industry regulations and internal compliance standards.

‍ Communication & Interpersonal Skills
Effective verbal and written communication, with the ability to interact effectively with customers, team members, and senior management.

‍ Strategic Thinking
Capability to develop and implement local sales strategies aligned with broader business objectives.

‍ Problem-Solving & Decision Making
Strong analytical skills to address challenges and make informed decisions swiftly.

‍ Market Knowledge
Understanding of the local market, competitive landscape, and customer demographics.

• Provident Fund (PF)
• Performance Bonus
• Sales Incentives
• Rewards & Recognition Programs